Customer Support
Technical support
Our technical support team is here to help with any questions or technical issues you may have about your devices. You can find all the important contact information and our availability hours at a glance.
we are available for you
Contact technical support by phone or email. By clicking on the contact details, you can call directly or send a message.
Technical support
tec-support@palux.deSend us your request and describe your technical issue as precisely as possible.
Training Schedule
Current training dates can be found on our homepage.
Participation in the online training for the service portal is a prerequisite for the service training.
Responsiveness
You can reach our team personally via the technical hotline during these times.
Spare parts orders
For spare parts orders, please send an email to the central ordering address. If possible, please provide the exact device name and any available device data.